1.Introduction

TheRoofing.store (“we”, “us”, “our”, or “the Company”) operates https://www.theroofing.store (the “Site”). We are committed to protecting your privacy and handling your information responsibly. This Privacy Policy describes what personal and non-personal information we collect when you visit or use our site, how we use and protect it, and under what circumstances we may share it. By using our Site, you consent to the practices described in this Policy.

2.Information We Collect

2.1 Information You Provide Directly We may collect information you voluntarily provide when you:

• Contact us (via contact forms, email, phone, etc.)
• Request information, quote, or services (such as carports, canopies, maintenance, bespoke roofing solutions)
• Subscribe to newsletters or updates
• Provide feedback, reviews, testimonials, or photos/videos (if you consent)

Typical information may include:

• Name
• Email address
• Phone number
• Postal / installation address (if relevant to services)
• Any other details you include in queries or forms

2.2 Information Collected Automatically When you visit or use our Site, we may automatically collect certain information using cookies, analytics or similar technologies. This may include:

• Browser and device information (e.g. IP address, browser type, operating system)
• Pages visited, date and time of access, time spent on pages, referring/exit pages, navigation paths
• Interaction data (e.g. links clicked, use of site features)

We use this data to understand how users interact with our Site and to improve the user experience.

3.How We Use Information

We may use your information for purposes including:

• Responding to your inquiries, quotes or service requests
• Providing and fulfilling services (design, manufacturing, installation, maintenance of roofing solutions)
• Sending you communications (e.g. service updates, newsletters, offers) — only if you consent or as permitted by law
• Improving and maintaining our Site and services; analysing usage for better performance and user experience
• Managing business operations (e.g. billing, installations, follow-up)

4. How We Share Information

• We will not sell, rent or trade your personal information. We may share information only in the following cases:
  • With third-party service providers or contractors who help deliver services (e.g. installation teams, installers, customer support) — solely for purposes necessary to fulfil your request.
  • If required by law, regulation, or legal process (e.g. court order, governmental request).
  • If we believe disclosure is necessary to enforce our Terms & Conditions, protect our rights, safety, or that of others, or respond to fraud or legal claims.
  We encourage you to review the privacy policy of any third-party site you visit through links on our Site, as those sites have their own practices.

5. Data Retention, Accuracy & Security

• We retain your personal data only as long as required to fulfil the purposes for which it was collected — e.g. service delivery, warranty/maintenance follow-up, legal compliance, or as otherwise required by law.
• We take reasonable technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure. However, no method of internet transmission or storage is 100% secure — we cannot guarantee absolute security.
• If you discover inaccuracies or wish to update or delete your personal data, you may contact us using the details in the Contact Us section below.

6. Cookies & Tracking Technologies

We may use cookies, web beacons, analytics tools or similar technologies to gather information about how you use our Site, to improve Site functionality, performance and user experience. You have the option to disable cookies via your browser settings — note that doing so may affect your ability to fully use some features of the Site.

7.Your Rights

Depending on your location and applicable laws, you may have rights over your personal data, including (but not limited to):

• Right to access: request a copy of data we hold
• Right to correct: request corrections to inaccurate or incomplete data
• Right to deletion: request deletion of your data (where applicable)
• Right to opt-out of marketing communications or cookies/tracking

To exercise any of these rights or to ask questions about our privacy practices, please use the contact details below.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective when we post the revised policy on the Site with an updated “Last updated” date. Your continued use of the Site after changes constitutes your acceptance of the updated Policy.

9.Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: The Roofing Store SF-451, PNP Gardens, Konrajankuppam, Ayanambakkam , Chennai-600095, India Phone: +91 98402 58883 Email: mymagicwallz@gmail.com When you voluntarily send us electronic mail / fillup the form, we will keep a record of this information so that we can respond to you. We only collect information from you when you register on our site or fill out a form. Also, when filling out a form on our site, you may be asked to enter your: name, e-mail address or phone number. You may, however, visit our site anonymously. In case you have submitted your personal information and contact details, we reserve the rights to Call, SMS, Email or WhatsApp about our products and offers, even if your number has DND activated on it.